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Frequently Asked Questions (FAQs)

Ordering Questions

How do I place an order?
All standard quantity orders must be placed through the SignsLabelsTapesAndMore.com web site.  If your quantity exceeds the quoted pricing, please call our customer service.  In these situations, your order will be processed by phone. 

What is the minimum order quantity?
Minimum order quantities vary by product, however, in most cases, the minimum order quantity is one.   Orders totaling less than $15.00 will incur a $3.00 processing fee.

Do you charge sales tax?
We are required to collect sales tax on all orders shipped within the state of Indiana.

How do I pay for an order?
Payment must be by credit card at time of order.

Can I speak with a live person?
Yes, please call 219-262-0999 M-F between 8AM and 4PM Central, and we’ll be happy to speak with you.

 

Shipping Questions

When will my order ship?
Most product on the SignsLabelsTapesAndMore.com web site is in-stock and will ship next day.  Items not in-stock will ship in 5 days or less.

How will my order ship?
Orders will ship via UPS.  When you place your order, you will be asked to designate ground, 2-day, 3-day, or overnight service.

 

Product Return Questions

Can I return product?
Yes, you may return unopened and unused product for credit within 30 days of purchase.  Returns must be authorized by email in advance and incur a 25% restock fee and a $5.00 processing fee per return.  Contact our customer service by email for more information.

What is your product warranty?
All products are warranted by SignsLabelsTapesAndMore.com to be free of defects in material or workmanship at the time of shipment.  Our liability shall be limited to repair or replacement of product when it is determined that the product was defective at the time of shipment.  SignsLabelsTapesAndMore.com shall replace any product found defective after written notice of such defect within 10 days from date of shipment.  SignsLabelsTapesAndMore.com shall under no circumstance be liable to anyone for damages of any kind or character, whether indirect, special, consequential, incidental, or otherwise.  This warranty is in lieu of any other warranty expressed or implied, and all implied warranties of merchantability and fitness for a particular purpose are hereby disclaimed and excluded from the contract.

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